FREQUENTLY ASKED QUESTIONS

GENERAL QUESTIONS

How do I make an appointment?
Call us on (07) 5456 1599 to make an appointment at any of our clinics or for a home visit. Reception hours are between 8.00am — 5.00pm Monday to Friday. Alternatively send an email and we will contact you as soon as possible to arrange a suitable time for you. 

 

Will you come to me at home?

We understand it is not always possible to get to one of our clinics and you may be more comfortable with us coming to you. We provide in-home care to many of our clients throughout the Brisbane, Sunshine Coast and Cooloola Coast regions.

 

Areas included for exercise physiology home visits include: Caloundra, Kawana, Mountain Creek, Buderim, Maroochydore, Mooloolaba, Nambour, Noosa Gympie, Tin Can Bay and Rainbow Beach.

 

We also have:

  • a mobile occupational therapist available in the Sunshine Coast and Noosa district

  • a mobile dietitian available in Tin Can Bay, Gympie and Nosa districts

  • a mobile physiotherapist available in Tin Can Bay area.

 

Contact us on (07) 5456 1599 if you would like to discuss a home visit.  

How much does a session cost?

Many of our clients have a referral for our allied health services, which means services are funded under the pricing plan relevant to your personal circumstances.  These include referrals from a GP for bulk billing under Medicare, a Home Care Package, NDIS referral or DVA referral. Please contact us to discuss your eligibility or any fees that may be applicable.

 

What payment methods do you accept?
We accept payment by cash, direct debit, EFTPOS, Visa or Mastercard.

 

How long does an appointment take?
The length of the appointment depends on the services provided, however as a guide an assessment consultation will usually range from 60 minutes to 90 minutes, with subsequent consultations ranging from 30 minutes to 60 minutes.

Do I need a doctor's referral?
No, referrals are not required to make an appointment at our clinics. Anyone is welcome.

 

What do I need to bring?
Consider bringing the following items to your appointment:

  • letter of referral (if applicable)

  • payment method

  • Medicare, or other applicable health care card

 

What should I wear?
What you wear may vary depending on your area of treatment. 

 

If seeing an Exercise Physiologist we recommend comfortable clothes and footwear suitable for exercise.

 

If seeing the Physiotherapist or Occupational Therapist you may prefer to wear loose fitting clothes if access is required over the problem area.

 

Can I claim on Medicare or Private Health Insurance?

Our allied health services are covered by most private health funds and rebates may be available. Please check with your health fund provider to determine if a rebate is available under your policy.

 

Healthcare concession card rates are available for selected services.

 

Medicare Chronic Disease Management Plans (CDM) are accepted for selected services, including exercise physiology, occupational therapy and dietetics. Eligible clients must have a care plan developed by their GP and present referral documentation and Medicare card at the time of your appointment.

Who do you treat?

Although Full Circle Wellness specialises in providing exercise physiology and other allied health services to the aged care, disability and chronic health sectors, our services are widely available to people of all ages and stages of health. 

What do you treat?

Our treatments cover an extensive and diverse range of conditions, from simply wanting to live a healthier lifestyle to managing a chronic disease or finding ways to remain independent in your own home.

 

In general, the main categories we treat are: 

  • Musculoskeletal conditions

  • Metabolic issues

  • Cardiac health 

  • Pulmonary health

  • Neuromuscular conditions

A brief summary of each of these treatment categories is provided below. 

CAN EXERCISE PHYSIOLOGY HELP WITH MUSCULOSKELETAL CONDITIONS?

Exercise Physiology can help with treatment and rehabilitation of a wide range of musculoskeletal disorders including:

Head and Cervical Spine

There are many types of head and cervical injury, pain, discomfort and conditions that your physiologist can assist with, including:

  • Osteoarthritis - Although there is currently no cure for osteoarthritis (OA), treatment from an exercise physiologist can provide pain relief, improve function and help with management of the condition.

  • Tinnitus - The cause of tinnitus can sometimes be associated with musculoskeletal issues, which respond well to exercise physiology treatment.

 

Upper Limb (Elbow, Shoulder, Wrist, Hand)

Your exercise physiologist can help you with injury recovery and pain relief associated with major upper limb joints and muscle groups, including:

  • Hand & Wrist - Treatment for musculoskeletal pain caused by trauma, repetitive strain injury or other health conditions.

  • Rotator Cuff/Shoulder - Damage to tendons or muscles in the shoulder/rotator cuff area can cause significant pain and inconvenience to many everyday tasks. Exercise physiology can help with range of motion and strength.

  • Elbow - Includes treatment for injury, discomfort and common conditions, such as golfers elbow and tennis elbow.

 

Lumbar and Pelvis

From mild discomfort through to chronic pain, see your exercise physiologist about appropriate treatment:

  • Osteoarthritis - OA commonly impacts the lumbar and pelvic region and exercise physiology can help manage this condition.

  • Pelvic Floor Deficiency - A relatively common condition where safe exercise programs have been proven to greatly assist.

  • Degeneration - Relieve pain and slow down the ongoing weakening or wasting of muscles caused by degeneration.

 

Lower Limb (Hip, Knee, Ankle, Foot)

Common lower limb health conditions our physiologists can assist you with include:

  • Osteoarthritis - Management and therapy for pain and discomfort caused to lower limbs by OA.

  • Muscle Sprains and Tears - Speed up your recovery from muscle sprains and tears and help prevent further injury in the future.

  • Hip/Knee Replacement Therapy - Post operation therapy to help strengthen crucial muscle groups and regain pain free movement and function.

WHAT IS THE DIFFERENCE BETWEEN AN EXERCISE PHYSIOLOGIST AND A PERSONAL TRAINER?

Many people ask what is the difference between an exercise physiologist and a personal trainer in the gym. It's a great question and there are some ver significant differences between the two, including:

  1. An exercise physiologist has undertaken at least 4 years of university education and a minimum 500 hours clinical experience compared to a personal trainer, who has usually done no more than a 6 month Certificate 4 course.

  2. An exercise physiologist can design a program for both healthy individuals and people with complex or chronic health issues. A personal trainer is best suited to design an exercise program for someone who is generally healthy and low risk.  

  3. Exercise physiology is recognised by Health Funds, Medicare and other government agencies, whereas personal training is not recognised.

  4. Exercise physiology is a recognised allied health profession and each practitioner required accreditation with Exercise and Sport Science Australia (ESSA), the governing body. Personal trainers are not governed.

  5. An exercise physiologist has an in depth knowledge and understanding of anatomy, human physiology, biomechanics and disease process. A personal trainer course provides a limited understanding.

  6. An exercise physiologist provides an evidenced based approach that is customised to your specific circumstances, whereas a personal trainer will generally provide assessments and instruction based on a standard format.

CAN EXERCISE PHYSIOLOGY HELP WITH METABOLIC ISSUES?

Many metabolic related health conditions can be managed effectively and respond well to practical treatment programs. At Full Circle Wellness we can help you manage:

  • Obesity - Being overweight or obese puts you at risk of many weight related illnesses and health conditions. The best time to do something about it is now. If you are already obese though it can sometimes be daunting knowing how and where to start to get back to a healthy weight range. We will help you by customising a treatment plan specifically for your situation and health goals.

  • Diabetes - Receive expert nutritional advice and exercise treatment programs with proven effectiveness for management of diabetes. 

  • Hypercholesterolaemia - The presence of high cholesterol in the blood can usually be linked with genetic predisposition, diet and lifestyle. Our nutritional and exercise advice can help you control and treat hypercholesterolaemia effectively.

  • Chronic Conditions - Safe and individual exercise and dietary advice help achieve goals and reduce Cardiovascular Disease (CVD) risk.

CAN EXERCISE PHYSIOLOGY IMPROVE CARDIAC HEALTH?

Exercise physiology can play a major role in the improvement of your cardiac health. Full Circle Wellness offer treatment for a range of Cardiac Health conditions, including:

  • Hypertension - High blood pressure left untreated can have serious health consequences. Among the most important treatments for hypertension are improved nutrition and a more active lifestyle. Your exercise physiologist will help you with easy to implement exercise programs as part of treatment to help you improve your blood pressure and get more out of life.

  • Angina - Lifestyle changes may be highly important in helping you manage and treat angina. Knowing how to eat properly and exercise correctly can not only reduce the pain discomfort angina causes but also reduce other heart disease issues and improve your overall health.

  • Post Heart Attack - After Coronary Artery Bypass Surgery or stents your exercise physiologist can help you with an exercise treatment program to return to many everyday tasks and decrease risk of further heart attack.

CAN EXERCISE PHYSIOLOGY IMPROVE PULMONARY HEALTH?

Improve your pulmonary health with advice and treatment from an accredited exercise physiologist at Full Circle Wellness. Pulmonary Health Conditions treated include:

  • Asthma - Your exercise physiologist can help you with exercise training to increase the strength of muscles that are crucial to your respiratory system. 

  • Bronchitis - Receive expert advice on exercising to improve the strength and ease of your breathing and to help loosen troublesome mucus.

  • COPD (Chronic Obstructive Pulmonary Disease) - Exercise treatment for COPD can help improve the condition of the lungs to assist in faster recovery after activities that would normally be very demanding. An effective exercise program will give you more energy to do the things you love, with delayed and reduced fatigue.

  • Emphysema - Improve your lung capacity and make it easier for your body to breathe with a personalised exercise program from your physiologist. Exercise can help train your body's use of oxygen and reduce shortness of breath in everyday tasks.

CAN EXERCISE PHYSIOLOGY IMPROVE PULMONARY HEALTH?

Treatment and therapy from an exercise physiologist has been proven to be very effective in improving the quality of life for sufferers of Neuromuscular health conditions. Common Neuromuscular Conditions treated at Full Circle Wellness Include:

  • Dementia - Exercise can be a useful therapeutic strategy in managing dementia. Your exercise physiologist can help design an exercise program specifically suited to your age and lifestyle.

  • Parkinson’s Disease - Exercise programs can be used to lessen the impact of this fairly common degenerative condition and reduce other health complications. The benefits of seeking therapy from our exercise physiologist can include greater independence, a more active lifestyle and increased social confidence.

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